Contact information

Last updated: 4 November 2026

Have a question about Egal Pads, an existing order, bulk purchasing or our free 30-Day Pilot Program?

We're here to help.

For product enquiries, customer support, order assistance or general questions, please get in touch using the details below.

Contact Details

Business Name: Pads Down Under

Operated by: King Cubed Pty Ltd

ABN: 42 614 626 345

Email: hello@padsdownunder.com.au

Website: https://padsdownunder.com.au

Postal Address

7 Butler Crescent
Glengowrie SA 5044
Australia

Please note: This is a postal address only. Product returns and collections must be arranged with our team in advance.

Customer Support

Our customer support team is available Monday to Friday, excluding South Australian public holidays.

We aim to respond to all enquiries within two business days.

For order-related enquiries, please include your order number so we can assist you more efficiently.

Returns & Deliveries

For assistance with shipping, damaged goods, incorrect deliveries or product returns, please email hello@padsdownunder.com.au.

Please refer to our Shipping & Delivery Policy and Refund & Returns Policy for further information.

30-Day Pilot Program

Interested in trialling Egal Pads at your workplace, school, venue or facility?

Our free 30-Day Pilot Program allows qualifying Australian organisations to experience the benefits of in-cubicle menstrual care before committing to an ongoing supply arrangement.

Contact us at hello@padsdownunder.com.au or visit our 30-Day Pilot Program page to learn more.